🔒 LendGrove Privacy Policy

LendGrove ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you use our website, mobile applications, and services (collectively, the "Platform").

By accessing or using LendGrove, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you create an account or subscribe to a plan, we may collect:

• Full name
• Email address
• Business name and type
• Payment and billing information (via our payment processor)

b. Business and Goal Data

When you use our tools:

• Goals and tasks you input
• Financial and operational details you provide (e.g. revenue goals, debt info)
• Answers to AI follow-up questions

c. Usage and Device Data

We collect:

• IP address
• Browser and device type
• Pages visited, features used, and timestamps

This helps us improve the service and understand user behavior.

2. How We Use Your Information

We use your data to:

• Provide and personalize the platform experience
• Generate AI-based business planning insights
• Track progress and support your goals
• Process payments and manage subscriptions
• Communicate product updates, newsletters (you can opt-out)
• Improve functionality and security

We do not sell your personal information.

3. AI-Powered Features

LendGrove uses AI tools (e.g., GPT models) to process and respond to your business goals and inputs. While we strive to keep your inputs confidential:

• Some AI responses may be generated using third-party API providers
• We limit the exposure of personal data in these requests
• These providers do not use your data to train models

4. Third-Party Services

We may use third-party tools for:

• Payment processing (e.g., Stripe)
• Analytics (e.g., Google Analytics)
• Email communication (e.g., Mailchimp or Resend)

These tools may collect information as governed by their own privacy policies.

5. Data Storage and Security

We store your data securely using Supabase and follow best practices in encryption and access control. However, no system is 100% secure. You are responsible for keeping your account credentials safe.

6. Your Choices and Rights

You may:

• Access or update your account info at any time
• Delete your account by emailing info@lendgrove.org
• Request a copy of your data or request its deletion
• Opt out of marketing communications via email links

If you're located in the EU or California, you may have additional rights under GDPR or CCPA.

7. Children's Privacy

LendGrove is not intended for children under 13. We do not knowingly collect personal information from children.

8. Retention

We retain your data as long as your account is active, or as needed for legal and business obligations.

9. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we'll update the "Last Updated" date at the top. Your continued use of LendGrove means you accept any changes.

10. Contact Us

If you have questions about this policy or your data:

Email: info@lendgrove.org

Website: www.lendgrove.org